iSolutions Belgrade

Transforming AllTele's Digital Landscape

Delivering outstanding web and mobile experiences through innovative technologies.

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ABOUT THIS PROJECT

AllTele, a prominent Swedish internet, telecom, and TV provider, embarked on a transformative journey to enhance its digital offerings. This comprehensive initiative included the development of a web application, Android and iOS mobile applications, and a sales wizard tool. These solutions were intricately designed to cater to the evolving needs of AllTele's diverse customer base.

SERVICES

Mobile development
Web development
UI/UX design
Quality Assurance
Usability testing

TECHNOLOGY

ASP.NET
Responsive Design

AllTele swiftly emerged as a leading telecomunication company in Sweden. Offering a comprehensive range of solutions, AllTele caters to both residential and business clients nationwide.

AllTele operates across various sectors and market segments within the telecommunications industry, serving both consumer (B2C) and business (B2B) clientele. Its extensive portfolio and customer-centric approach position it as a key player in Sweden's telecom landscape. For AllTele, the journey towards digital transformation is not just a pursuit of technological advancement but a testament to its unwavering commitment to customer-centricity and innovation.

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AllTele redefined the standards of excellence in the telecommunications industry.

In collaboration with AllTele, we undertook the development of a comprehensive suite of digital solutions encompassing web applications, mobile applications, and sales optimization tools. Leveraging the power of ASP.NET, we crafted robust and scalable solutions tailored to AllTele's unique requirements.

The project aimed to modernize AllTele's digital infrastructure, transitioning from basic customer support to a sophisticated self-help center while empowering users with enhanced control over their subscriptions, services, and devices. Additionally, the implementation of a sales wizard tool sought to optimize sales processes and drive revenue growth.

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Client’s expectations

  • AllTele sought intuitive digital solutions to enhance the customer experience and provide seamless account management capabilities.
  • With a growing mobile user base, AllTele prioritized the development of Android and iOS applications to cater to users' on-the-go needs.
  • The client aimed to improve sales processes by implementing advanced sales support tools and statistical insights to drive revenue growth.
  • AllTele sought to elevate the customer experience by providing intuitive digital solutions that empower users to manage their subscriptions, services, and devices effortlessly.
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Results of the collaboration

This collaborative effort lead to a significant milestone for AllTele. Through a combination of innovative digital solutions and a commitment to customer satisfaction, The seamless integration of web and mobile applications, coupled with advanced sales support tools, exemplifies AllTele's dedication to empowering customers and driving business growth.

  • The comprehensive web application transitioned to a sophisticated self-help center.
  • The Android and iOS mobile applications, collectively known as "Mina Sidor," were tailored exclusively for AllTele customers and revolutionized their whole experience.
  • Complementing client's customer-centric approach, sales wizard tool enriched with support was introduced.
  • The implementation of ASP.NET-powered solutions significantly elevated the customer experience, resulting in higher satisfaction rates and increased user engagement.
  • With the introduction of intuitive digital solutions, AllTele witnessed a surge in user engagement across its platforms, indicating a positive response from customers to the enhanced functionalities and features.
  • The sales wizard tool, coupled with advanced statistical insights, contributed to improved sales performance, enabling sales teams to make data-driven decisions and enhance customer interactions, ultimately driving business growth.

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